Governance & Trust

Trust, Transparency & Responsibility

Trust is the foundation of every engagement at Zorvetska Limited. This center brings together the policies and commitments that govern how we protect your data, operate our products, and conduct our business responsibly.

Trust Centre

A single view of how we earn your trust

The essentials of how we protect data, operate responsibly and stay accountable — all in one place.

Security

How customer data is protected.

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Privacy

How personal and business data is handled.

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Responsible AI

Human oversight, explainability, limitations and responsible use.

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Data Governance

Ownership, retention, processing and deletion.

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Availability

System status and uptime.

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Vulnerability Disclosure

How security issues can be reported.

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Legal

Terms, privacy and applicable policies.

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Policies & Commitments

Our Governance Framework

Explore the policies that define how we handle data, security, and ethical conduct across all of our products and services.

Privacy Policy

How we collect, use, share, and protect personal data across our website and products.

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Terms of Service

The terms governing your access to and use of the Zorvetska website and products.

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Cookie Policy

What cookies and similar technologies we use, and how you can control them.

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Acceptable Use Policy

The rules for responsible and lawful use of our website and products.

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Security & Data Protection Statement

Our approach to safeguarding systems and protecting the data entrusted to us.

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Responsible AI Principles

The principles that guide how we design and deploy artificial intelligence.

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Customer Complaints & Resolution Policy

How to raise a complaint and how we handle and resolve it fairly.

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Vulnerability Disclosure Policy

How security researchers can responsibly report vulnerabilities to us.

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Ethics & Anti-Corruption Statement

Our commitment to integrity, ethical conduct, and zero tolerance for corruption.

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Data Processing Agreement

The terms under which Zorvetska processes personal data on behalf of our customers as a data processor.

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Sub-processor Register

The third-party sub-processors Zorvetska engages to help deliver our products and services.

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Data Retention Policy

How long we keep different categories of data and how we securely dispose of it.

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Business Continuity Statement

Our approach to maintaining service resilience, backups, and recovery during disruptions.

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AI Model & Data Use Statement

How we build, use, and govern AI models and the data that powers them.

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Service Status & Availability

Real-time overview of the operational status and availability of our website and products.

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