Governance & Trust

Responsible AI Principles

The principles that guide how we design and deploy artificial intelligence.

Effective 6 September 2026

Zorvetska Limited builds products that use artificial intelligence and analytics to help organizations make better decisions. We are committed to developing and deploying AI responsibly. These principles guide our work across BuzSight AI, CustomerSight AI, and other AI-enabled features.

1. Human Oversight

Our AI is designed to support, not replace, human judgement. Insights and recommendations are intended to inform decisions made by people who remain accountable for the outcomes.

2. Fairness and Non-Discrimination

We seek to reduce the risk of unfair bias in our models and outputs, and to design systems that treat individuals and groups equitably.

3. Transparency

We aim to be clear about where and how AI is used within our products and about the nature and limitations of AI-generated outputs.

4. Accountability

We take responsibility for the AI systems we build and maintain governance over their development, testing, and deployment.

5. Privacy and Data Protection

We apply strong data protection practices to the data used to train and operate our AI systems, consistent with our Privacy Policy and Security & Data Protection Statement.

6. Reliability and Safety

We test and monitor our AI systems to support accuracy, robustness, and safe operation, and we work to identify and address errors and unintended behaviour.

7. Continuous Improvement

Responsible AI is an ongoing commitment. We review and evolve our practices as technology, standards, and regulation develop.

8. Contact

Questions about our approach to AI can be directed to [email protected].