Business Continuity Statement
Our approach to maintaining service resilience, backups, and recovery during disruptions.
Effective 6 September 2026
Zorvetska Limited is committed to maintaining the resilience and availability of its products and services. This Business Continuity Statement outlines the principles and measures we have in place to prepare for, respond to, and recover from disruptive events.
Our goal is to minimise the impact of any disruption on our customers and to restore normal service as quickly and safely as possible.
1. Resilient Infrastructure
Our applications are hosted on reputable cloud infrastructure designed for high availability, redundancy, and scalability. We leverage the resilience features of our hosting providers to reduce the risk of single points of failure.
2. Data Backup
We maintain regular backups of critical data and system configurations. Backups are protected using appropriate security controls and are used to support recovery in the event of data loss or corruption.
3. Incident Response and Recovery
We maintain procedures to detect, escalate, and respond to incidents that may affect service availability. In the event of a significant disruption, our teams work to contain the impact, restore affected services, and communicate with affected customers.
4. Monitoring and Availability
We continuously monitor the health and availability of our services. Current service status is published on our Service Status page, which customers can consult for real-time and historical availability information.
5. Roles and Responsibilities
Business continuity responsibilities are assigned to appropriate personnel who are responsible for maintaining plans, coordinating response activities, and reviewing lessons learned after any incident.
6. Review and Testing
Our continuity and recovery measures are reviewed periodically and updated to reflect changes in our systems, risks, and the operating environment.
7. Contact
For questions about our business continuity measures, contact [email protected] or [email protected].